The objective of the IITCOE is to further research, teaching, training and advisory role in the field of telecom policy, governance, regulation and management especially marketing and customer care with a view to enable the telecom and related sectors to take up the challenges as they arise. Following from the objectives, the IITCOE shall leverage and undertake the following activities:
i. Think tank activities:
Identifying and capturing best practices across countries, knowledge creation and sharing, and addressing the needs of regulation, policy, governance and customer care.
ii. Skill building:
Enhancing human capital through training and teaching programmes for policy makers, regulators and the industry.
iii. Research and development:
with publications, working papers, monographs .
iv. Highlighting Policy and Regulatory Agenda:
Bringing fresh insights from related sectors from countries ahead of India in telecom and related sectors, and in finding solutions to India.s specific situation especially in the development of rural telecom and related activities.
Therefore, towards the achievement of the above mentioned objectives the IITCOE may undertake any or all of the activities listed below: